Billing

Billing Information

Pay Online

You can pay online through PittPAY using eCheck or by credit or debit card (VISA, Discover Card, MasterCard).

The University will not accept credit card payments directly for payment of tuition, fees, which appear on the student billing statement. Credit card payments can be made only through PittPAY, and will be processed by our vendor.

If you use a credit or debit card to pay your bill, you will be charged a 2.75% service fee by the vendor.

  • Credit card payments cannot be made by mail, phone, or in person, only through PittPAY.
  • eCheck payments are accepted by phone. You will not be charged a fee if you pay by eCheck, whether online or over the phone.

To make an online payment through PittPAY, visit: https://my.pitt.edu

Pay by Phone

Please call (814) 827-4431. You may make eCheck payments by phone during business hours. You will not be charged a fee if you pay by eCheck, whether over the phone or online. We do not accept credit card payments by phone.

Pay by Mail

You can send a check, money order or certified check made payable to the “University of Pittsburgh.”

Checks may be mailed to:

Office of Student Services
University of Pittsburgh at Titusville
504 East Main Street
Titusville, PA 16354

Pay in Person

You can pay in person at the Office of Student Services in Bennett Davis Hall. Our hours are Monday through Friday 8:30 AM to 4:45pm. We do not accept credit card payments in our office.


EBills 

eBills are online student billing statements that display the same information as the traditional paper billing statements, for example: charges for tuition, fees, and housing; credits; and payments. If you have activity on your student account that creates billable items, you will automatically receive an e-mail that your eBill is available to view and pay in PittPAY.

Each month we will send an e-mail to your official University e-mail account announcing that your eBill is available. eBills will then be available to view and pay in PittPAY.

Notifications

Official notifications and documents will be sent to your University e-mail account, and you will be held responsible for them per University Policy. Please do not delay in confirming your username and password if you do not know them. You should check that account daily for correspondence from various University offices. Your University e-mail address consists of your username followed by "@pitt.edu". Please check often to ensure your e-mailbox is not full and thus unable to receive new mail. We cannot be responsible if an e-mail notification does not reach you because your mailbox is full.

Access eBill (Authorized Payer)

  • Go to PittPay for authorized payers.
  • Login to Parent/Guardian Bills and Payments Online using the login name and password your student provided to you.
  • Select "Most Recent eBill"
  • To Print Bill: Click on the printable statement icon
  • If the student has activity on their account that creates billable items, on or about the 20th of the month, you will receive an e-mail that the eBill is available to view and pay in PittPAY.

eBills are online student billing statements that display the same information as the traditional paper billing statements, for example: charges for tuition, fees, and housing; credits; and payments. eBills are a new feature of PittPAY, the online billing and payment system that has been available to all students since July 2001. You will be able to download a PDF version of the bill if you wish.

What are the benefits of eBills?

Convenient access – 24/7 access from any internet connection

Information is secure and confidential – only you and those you authorize can see your eBills

If you also pay online, you will see your eCheck or credit card payment on your Student Account after receiving your online receipt

Access up to 12 months of billing history

Timely reminders to pay your bill to avoid late charges

No stamps, post office, or costly snail mail delays

When do I receive an eBill?

If you have activity on your student account that creates billable items, on or about the 20th of the month you will automatically receive an e-mail that your eBill is available to view and pay in PittPAY. The e-mail will be sent to your official University e-mail account. If you have authorized other payers in PittPAY (such as your parents, a guardian, spouse, or third party sponsor) and they have added an e-mail address in PittPAY, they will receive e-mail notification as well.

How do I access my eBill?

To access your eBill, you will log into https://my.pitt.edu.

Authorized Payers should go to https://payments.pitt.edu/. Press the button and log into PittPAY using the user name and password your student has provided to you.

Where will the e-mail notices be sent?

The e-mail will be sent to your official University e-mail account. You should check that account daily for correspondence from various University offices; eBills will be available in PittPAY on or about the 20th of each month. Your University e-mail address consists of your username followed by “@pitt.edu.”

I'm not sure what my user ID and/or password is. Help!

You need to call the Help Desk at (412) 624-HELP (4357).

How can I pay my eBill?

You or your Authorized Payers can pay online, while you are in PittPAY, by either eCheck or credit card. eCheck is a fast and secure method for you to pay your eBills from any checking account without having to mail a check and hoping it arrives by your due date. There is no additional charge to pay by eCheck. The PittPAY vendor will assess a 2.75% fee for providing credit card payment services.

To make an eCheck payment using the payment screens, provide your routing and account numbers from the bottom of your check, and the amount you wish to pay. You will receive a receipt documenting the transaction for your records. Press the question mark on the payments page if you need help locating the routing and/or account numbers, and you will see an example to assist you.

You can also call the Office of Student Services and make an eCheck payment over the telephone.

Can I mail my payment?

We encourage you to make payment online. Where as our vendor charges a 2.75% service charge for using MasterCard, Discover, or VISA, you are not charged for making eCheck payments. We accept eCheck payments from any regular checking account provided your bank participates in the Automated Clearinghouse Network (ACH).

Checks issued from savings accounts, credit card companies, money market accounts, home equity or other lines of credit cannot be processed as an eCheck. If you wish to make a check payment from one of these accounts, please print your bill and detach and include the remittance form at the bottom of the bill with your payment. Mail the payment to the address indicated on the remittance form.

How do I set up a payment plan?

The University offers an optional payment plan either by the term or for the year. The new PittPAY Payment Plan features monthly payments automatically debited from the credit card or bank account you designate. The Plan offers the participant up to twelve installments for an annual plan and six installments for fall or spring plans, depending on the date of enrollment. For more details see our Payment Plan page: http://payments.pitt.edu/pplan.html.

Who can get information about my account?

Under the terms of the Family Educational Rights and Privacy Act (commonly called FERPA) federal law requires that the University release financial information, including statements, only to the student. If you wish your account information to be available to your parents or anyone else, a FERPA form must be signed.

Account information will be given only to you, the student, if a FERPA form is not signed. In that case, no financial information can be released to anyone else (including parents).

How can I authorize others to pay my eBills?

You can authorize individuals (parents, guardians, spouses, or third parties) to view and pay your eBills by logging onto PittPAY.

How do I get a copy of my eBill for my employer or sponsor?

You will be able to print a copy of your eBill from PittPAY. Once logged in, select Account Activity. Click on the link that says “Print Term Statement.”

I am receiving funding from an organization to help pay my tuition. Where should they send the check?

The check should be made payable to the “University of Pittsburgh” and mailed to:

University of Pittsburgh at Titusville
Office of Student Services
504 E. Main Street
Titusville, PA 16354

Your name and ID number should be written on the check. Please let us know if the funding is for one semester or for the full year.

 

When can I get my refund?

When the financial aid applied to your account is more than what is needed to cover tuition and costs, a refund is created. Refund information is sent electronically to our bank. Refunds are direct deposited to the bank account that you specify through PittPAY. Your refund is then available to you within a few days.

Why is the student loan amount smaller than what my award letter says?

Loan fees reduce the amount of a loan that is applied to your account. The amount shown on the award letter is the amount that was borrowed.

Can work study money be credited to my account?

No. Work study money cannot be deducted from the amount due on your Statement of Account. Work study money is paid monthly to you in a paycheck. If you do not get an on-campus job, that amount of work study money listed on the award letter is not given to you. Work study money is paid as it is earned.

I will be receiving Veterans benefits. What do I need to do?

Students who are veterans must be certified by Pitt-Titusville to be eligible for benefits. Contact the Office of Financial Aid to complete the necessary paperwork.

How do you contact students?

Correspondence is done through e-mail. You should check your University e-mail account daily. You can also authorize other people to see your account information online. To add an Authorized Payer log in at https://my.pitt.edu > Student Services.

A parent or anyone else must be an Authorized Payer for us to discuss your account with them.


Direct Deposit Refund

What is an eRefund?

eRefunds are having your refund sent directly to your bank checking account.

Why should I use eRefund?

  • Credit balances on students’ accounts are refunded and deposited directly into the bank account the student designates.

  • The deposit will occur two to three business days following the refund transaction’s posting on the student’s account. 

  • The funds will be available for use as soon as they are deposited.

How Do I Sign Up For eRefund?

  • Log into MyPitt
  • Click: PittPAY
  • Click: eRefunds
  • Enter your checking account information